iCare-Huawei Version

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iCare-Huawei Version 介绍

iCare-Huawei Version

Huawei operator customer service App provides you with convenient and efficient technical support and spare parts management service anytime, anywhere! No matter where you go, Huawei service always at your fingertips when you take out mobile phone.[Highlights of Technical Service]1. Create technical SR with one click, a illustrated SR just needs three steps to completed.2. You could choose voice, picture or video to communicate with the Engineer at any time.3. Emergency SR can be urged by one click to remind engineers to speed up processing.4. Progress can be checked at any time, historical data can be quickly searched. 5. The service of engineers can be evaluated and suggested, at the processing or after the problem solved.[Highlights of Spare Parts Service]1. You can apply or return the spare parts in three steps by move your fingers a little bit.2. It is very smart to select the required parts: scan barcodes, blur search, or select common spare parts directly.3. You can check the status of service, and reminder Huawei to speed up delivery with one click.4. The history record of request and return are reserved for you to search or check.[Kindly Reminders]1. The iCare app provides spare parts and technical services only for operator customers of Huawei.2. If you want to use the app for spare parts and technical services, consult Huawei's regional operator customer service centers.a. China spare parts service center hotline: 0755-28560555b. China technical service center hotline: 4008-302-118c. Customers outside China consult regional operator customer service centers.

来自应用汇: iCare-Huawei Version //www.stclairws.com/app/com.huawei.servicec?from=spi-desc

iCare-Huawei Version 历史版本

iCare-Huawei Version
版本: 2.3.7
大小: 14.00 M

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iCare-Huawei Version
版本: 2.3.6
大小: 13.97 M

1, Home article support message interaction, article content is richer, support video pictures, such as

2, New personal History Data Report
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iCare-Huawei Version
版本: 2.3.3
大小: 13.91 M

1, The establishment of a SR can be selected recently, often, concerned engineers to provide services

2, New mobile phone number & SMS Login mode

3, Privacy Statement version update
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iCare-Huawei Version
版本: 2.3.2
大小: 13.80 M

1. Perfect active closed-loop function, click the Resolved button can be directly evaluated

2. The new Technical Service report to be signed system push message

3. Group new manager role, and manager users can view the rules within the scope of the SR single
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iCare-Huawei Version
版本: 2.3.1
大小: 13.79 M

1, The same sub-account can be added to multiple master account accounts as their own sub-account, convenient sub-account can be under different pending accounts people to request parts, return parts.

2, Optimize technical service report content to facilitate customer signature.

3, UI optimization to enhance user experience

4, Optimize the application form of spare parts and make it easy for customers to fill out information.
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iCare-Huawei Version
版本: 2.2.9
大小: 15.74 M

Optimize UI.

Bug fix.
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iCare-Huawei Version
版本: 2.2.8
大小: 12.00 M

1. Notification page of message box add the message to be evaluated, so that users can know the information that needs to be evaluated in time.

2. Message box message optimization for manual deletion.

3. New customers to launch video conferencing function, so that customers can contact the agent through the video.

4. Intelligent consulting UI optimization, improve the user experience.
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iCare-Huawei Version
版本: 2.2.7
大小: 11.98 M

1, The overseas version of the new unit selection, multi-party customers can create a different unit of the problem List
2, A number of customer problem list details display suspended times and Solution provided times, convenient for customers to understand the relevant information
3, Service reports are online to enable customers to sign service reports faster
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iCare-Huawei Version
版本: 2.2.6
大小: 11.87 M

1,Add all SR module to facilitate customers to view all the company SR.
2,Update UI
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iCare-Huawei Version
版本: 2.2.5.3
大小: 11.67 M

update app
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iCare-Huawei Version 版本更新

2.3.9 New version released

More features and more for your experience

1. You can set up the first page article in the personal center of the product category

2. Intelligent consulting new product classification selection, improve the accuracy of the answer